All of our products come with a free 60 day support and maintenance subscription.
At NetMechanica, we want you to be 100% satisfied with your purchase. We promise that our software will perform to your expectations, and we stand behind that promise with a money-back guarantee. Yes, that's right: guaranteed software.
All NetMechanica products are covered by an unconditional 30-day money-back guarantee. If for any reason you are not satisfied with your NetMechanica Software product in the first 30 days after purchase, simply contact our customer service team and we'll make it right, or we will happily arrange for a return and full refund, less shipping and handling (if applicable).
We also want you to know that free evaluation versions of our products are available for download. We encourage you to try our software before you buy to make sure it performs to your expectations. We are sure it will.
- The customers that have previously purchased NetDecision Enterprise Edition will receive 20% discount on NetDecision Performance Vision (except Corporate license).
- The customers that have previously purchased NetDecision Standard Edition will receive 20% discount on NetDecision TrapVision (except Corporate license).
- The customers that have previously purchased NetDecision Standard Edition will receive 10% discount on NetDecision Performance Vision (except Corporate license).
- The customers that have previously purchased NetDecision TrapVision (Corporate) will receive 40% discount on NetDecision Smart Collector packages.
- Please contact us to get the discount coupon: e-mail
What does support and maintenance cover?
The support and maintenance subscription entitles you to all software updates, technical support and access to the latest software release and help documentation while your agreement is active.